Managing Public Trust

PART 1: Trust and public trust: background and definitions.- 1. Trust - multifaceted notion.- 2. Understanding public trust.- PART 2: Public trust and organisational challenges.- 3. Public trust and organisational change.- 4. Public trust and organisational learning in academic institutions in Poland.- 5. The role and importance of trust in the processes of human resources management.- 6. Cultural factors of trust in a public organisation as a workplace.- 7. Trust and strategic partnership – a barrier for developing dynamic capabilities as illustrated by the example of a public organisation.- PART 3: The development of public trust.- 8. Building public trust in social media.- 9. Public service design and public trust: conceptualizing and sustainability.- PART 4: The dynamics of public trust in organisational co-operation.- 10. Mutual trust: joint performance by operations strategy implementation - securing the value chain by preparedness process.- 11. From experience of public organisations - To be (without trust) or not to be (with trust) – an explanation of non-cooperative behaviour.- 12. Trust in integrated territorial investment.- PART 5: Public trust in different countries.- 13. Managing public trust in Turkey.- 14. Managing public trust: cases in Taiwan.- 15. The role of trust in spatial planning processes: The case of Poland.- 16. Intellectual capital management and trust in public administration in European countries