PART 1 The Role of Technology in Financial Services Chapter 1 Morphology Chapter 2 Environment Chapter 3 Technology Management Issues Chapter 4 Technology Strategy – Best Practice Chapter 5 Front, Middle& Back Office explained Chapter 6 Communications, Standards& Messaging Chapter 7 Open Source in Financial Services PART 2 Technology Acquisition& Management Chapter 8 Build Chapter 9 Buy Chapter 10 Bureau Chapter 11 Outsource PART 3 Delivering Value From technology Chapter 12 Disruptive Innovation – Threat or Opportunity Chapter 13 Documentation Chapter 14 Testing& Quality Control Chapter 15 Benchmarking Value PART 4 Regulation& Compliance Chapter 16 The Role of Regulation and Global Regulatory Impact Chapter 17 IT Governance in financial services Chapter 18 Conclusion Bibliography Appendices Appendix 1 Template Request For Proposal Appendix 2 Typical Business Continuity Policy Statement Appendix 3 List of Abbreviations Index